Top 5 Revenue Intelligence Platforms
Complete, up-to-date deal visibility is a must in today’s fast moving, interconnected sales environment. Teams across sales, marketing, and customer success alike can’t rely on manual recording or forecasting to meet goals.
That’s where Revenue Intelligence Platforms come in. Built using cutting-edge AI and Machine Learning research, Revenue Intelligence Platforms, also referred to as Revenue Operations Platforms, help facilitate more intelligent insights to help teams drive sales and meet goals.
Here’s how it works. Revenue Intelligence Platforms first capture customer interactions in real-time using top Speech-to-Text APIs for accurate asynchronous and real-time transcription. Then, the platforms use Natural Language Understanding/Natural Language Processing (NLU/NLP) tools, referred to as Audio Intelligence APIs. These could include APIs that offer Sentiment Analysis, Entity Detection, Summarization, Speaker Diarization, Topic Detection, and more, that offer a deeper understanding of each customer and across conversations.
Together, both transcription plus Audio Intelligence offer companies advanced insights that directly lead to better deal conversion, more satisfactory customer interactions, and fast ROI–all wrapped up in an easy-to-use, intelligent platform.
This article looks at some of the top companies offering these Revenue Intelligence Platforms today.
Top 5 Revenue Intelligence Platforms:
1. Dialpad
Dialpad is a workplace that combines all team and customer conversations into one platform. The platform offers the usual features–-talk, messaging, meetings, and a contact center–but with integrated smart features that increase visibility and productivity. These include instant transcription, caller sentiment analysis, agent coaching, note taking and more.
Dialpad was awarded the Breakthrough Award by the RemoteTech Solution of the Year in 2021.
2. Clari
Named a Forrester Wave Leader in Revenue Operations and Intelligence for 2022, Clari applies AI to analyze all internal and external communications, including virtual meetings, phone calls, emails, outbound marketing, and more. This helps customers capitalize on this wealth of data to inform actionable, intelligent insights.
In addition to Revenue Intelligence, Clari also offers account engagement, sales forecasting, pipeline management, CRM automation, sales analytics, and mutual action plans.
3. Salesloft
Salesloft refers to their platform as a Modern Revenue Workspace that combines data and technology to help close Revenue Performance Gaps. Its AI-backed platform facilitates communication, helps sales teams identify the most winnable deals, and offers coaching and insights throughout the sales process.
Sales Loft was named a Forrester Wave Leader for Sales Engagement in 2020 and a G2 Leader in Sales Engagement in Spring 2021.
4. FunnelFLARE
FunnelFLARE provides a sales process automation software that automatically records and transcribes sales calls and updates a CRM. It can also automate systematic follow ups via text message or email. In addition, the company offers advanced behavior tracking using AI- and ML-based analytics.
FunnelFLARE can integrate with most major CRMs.
5. Outreach
Finally, Outreach’s “Sales Execution Platform” helps revenue organizations automate sales and customer engagement based on proprietary AI technologies. The platform automates and accelerates pipeline generation, helps teams manage deals more effectively, and provides intelligent forecasting for higher deal conversion.
Outreach was named a Forrester Wave Leader for Sales Engagement in 2022 and for Revenue Operations and Intelligence in 2022.
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